This Privacy Policy explains what personal information bons collects when you use our platform, how we use and protect that information, and what rights you have as a player based in the Philippines. We are committed to keeping your data secure and being transparent about how it is handled at every step.
When you register for a bons account, we collect basic personal details including your full name, date of birth, email address, and a valid contact number so we can verify your identity and keep your account secure. During the deposit and withdrawal process, we collect payment-related information such as your preferred local payment method details, which are used solely to process your transactions in Philippine pesos. We also collect technical data automatically when you use the platform — this includes your device type, browser version, IP address, and session activity logs, which help us detect unusual access patterns and protect your accountfrom unauthorised access. If you contact our support team, we retain records of that communication to help resolve your query and improve our service quality over time. We do not collect any information beyond what is necessary to operate the platform safely and in compliance with applicable regulations in the Philippines.
Your personal data is used primarily to create and manage your bons account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by platform security standards. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our policies — these communications are essential to the service and cannot be opted out of while your account remains active. Technical data collected during your sessions is analysed to maintain platform stability, identify and fix performance issues, and ensure that the mobile experience remains smooth for players across the Philippines. If you have opted in to receive promotional communications, we may use your email address to inform you of relevant offers available on the platform — you can withdraw this consent at any time by contacting [email protected]. We never use your personal data for purposes beyond those described in this Privacy Policy, and we do not sell, rent, or trade your information to any third party for their own marketing use.
bons does not sell or share your personal information with third parties for commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors who handle your PHP transactions, identity verification partners, and technical infrastructure providers — and all such partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by applicable law or a valid legal order. Any third-party service provider we engage is subject to strict data handling agreements and is prohibited from using your information for any purpose other than the service they provide to bons. We will always inform you of any material changes to how your data is shared, to the extent permitted by law.
We use industry-standard encryption protocols to protect all data transmitted between your device and the bons platform, ensuring that your personal and financial information cannot be intercepted during transit. Access to your account data within our systems is restricted to authorised personnel only, and all internal access is logged and monitored to prevent misuse. Our platform undergoes regular security reviews to identify and address potential vulnerabilities before they can affect players. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain the incident and minimise any impact. We strongly recommend that you also take steps to protect your own account — use a strong, unique password, do not share your login credentials with anyone, and contact [email protected] immediately if you suspect any unauthorised access to your account.
As a player based in the Philippines, you have the right to request access to the personal data we hold about you at any time, and to ask us to correct any information that is inaccurate or out of date. You may also request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records for a specified period. If you wish to withdraw your consent to receive promotional communications, you can do so by contacting [email protected] and your preference will be updated promptly. To exercise any of these rights, simply send a written request to [email protected] from the email address registered to your bons account, and our team will respond within a reasonable timeframe. We are committed to handling all data rights requests fairly, transparently, and in accordance with applicable privacy regulations in the Philippines.
bons may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations in the Philippines. When we make material changes, we will notify you via the email address registered to your account and publish the updated policy on this page with a revised effective date. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the bons platform after any update is published constitutes your acceptance of the revised Privacy Policy. If you have any questions or concerns about this policy or how your data is used, please contact us at [email protected] and we will be happy to assist you.
Quick answers for Philippines players about how bons handles personal data.
No — bons does not sell, rent, or trade your personal information to any third party for their own commercial or marketing purposes. Your data is shared only with trusted service providers who help us operate the platform, such as payment processors and identity verification partners, and all of them are bound by strict data handling agreements. If you have further questions about how your data is shared, you can contact us at [email protected] for a detailed explanation.
To request access to the personal data we hold about you, or to ask for its deletion, simply send a written request to [email protected] from the email address registered to your bons account. Please include your full name and account details so we can locate your records quickly. We will respond to your request within a reasonable timeframe and keep you informed throughout the process. Note that some data may need to be retained for a period of time to comply with legal or regulatory requirements applicable in the Philippines.
Yes — all payment-related information processed through the bons platform is handled using industry-standard encryption and is transmitted securely between your device and our systems. We work only with reputable payment processors who maintain their own high security standards, and your financial details are never stored in plain text or shared beyond what is necessary to complete your transaction in Philippine pesos. If you ever notice any suspicious activity related to your account or payments, contact [email protected] immediately.
If you no longer wish to receive promotional communications from bons, you can withdraw your consent at any time by sending a request to [email protected] from your registered email address. Your preference will be updated promptly and you will no longer receive marketing messages, though you will still receive essential account notifications such as transaction confirmations and security alerts. For more information about your communication preferences, visit the FAQ page where additional guidance is available.
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